INSTRUCTION

INSTRUCTIONS AND TROUBLESHOOTING

Welcome to our instruction page

this page provide information on your new clock, as well as instruction and troubleshooting on the most common issue

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MANUAL AND INSTRUCTION

MANUAL SECTION

In the section below you can find instruction and information divided by ISSUE TYPE.

ISSUE TYPE

HANDS NOT MOVING

PDF MANUAL

HANDS LOOSE

Clock hands out of their original place, mooving freely

INSTRUCTION VIDEO

PDF MANUAL COMING SOON

NOT KEEPING TIME

Clock is running slow, or running late

PDF MANUAL COMING SOON

INSTALL NEW MECHANISM

How to install or replace the clock hands mechanism

INSTRUCTION VIDEO

PDF MANUAL COMING SOON

FRAME DAMAGED

Frame damaged or evidend scratch on the clock front

CONTACT US

SMALL DAMAGE

Small imperfection on the clock, little scratch on the back or on the clock side.

CONTACT US

LOGISTIC

issue connected with delivery

CONTACT US

DAMAGED BOX

Received Damaged box - not open yet to verify the condition of the clock

CONTACT US

NOT AS EXPECTED

Clock is not as expected, color is different from the picture on the website, or I don't like it

CONTACT US

ISSUE NOT LISTED

My issue is not listed

CONTACT US
Instruction
troubleshooting
suggestion
Instruction
troubleshooting
suggestion
Instruction
troubleshooting
suggestion

UNBOXING AND PRESENTATION

This video shows the unboxing of the 24 inches America Line.

Insert battery and set time

This videos shows where the 3AA batteries needs to be inserted, and how adjust the time on the clock

How to replace or fix freely swinging clock hands

this video is useful to solve loose clock hands swinging down freely, or if you just want to switch clock hands.

Clock's hands not moving properly

if your your wall clock is going to fast (running ahead of time) do NOT use ALKALINE batteries, but regular Zinc-Carbon batteries

GEARS NOT ROTATING

What to do if you insert the batteries and gears do not start rotating

Gears Making noise

if you are getting some noise coming from your clock, like a whistling, here is a video solution for you.

How to install a new mechanism for clock hands

This video show how to install a new mechanism replacement part for 24 inches.

same procedure is for 36 inches.

How to fix clock hands for the 10 inches or 17 inches Canada line

This video shows how simple adjust the clock hands on the 10 inches or 17 inches convertible Wall-Desk Clock

video n. 2

The right dimension

how to choose the right dimension of your wall clock